Refund Policy

At AA Enterprises, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help.

1. Returns

You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it.
  • In its original packaging.
  • Accompanied by a receipt or proof of purchase.

Certain items are non-returnable, such as software, downloadable products, and gift cards. Custom-built systems may also have specific return conditions outlined at the time of purchase.

2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping (if applicable) may be deducted from your refund.

3. Exchanges

If you need to exchange an item for a different one, please contact us. Exchanges are subject to product availability and may require you to return the original item as per our return policy.

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately within 48 hours of delivery. We will work with you to resolve the issue, which may include a replacement, repair, or refund.

Please provide photographic evidence of the damage if possible, as this will help expedite the process.

5. How to Initiate a Return

To initiate a return, please contact our customer service team at:

Please provide your order number and details about the product you would like to return. We will provide you with instructions on how to proceed.

6. Contact Us

If you have any questions about our Refund Policy, please contact us:

This Refund Policy was last updated on June 13, 2025. AA Enterprises reserves the right to modify this policy at any time, so please review it frequently.